Terms of Service

1. Acceptance of these Terms

By accessing or using Claimdra, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not access or use the website.

The website at claimdra.com is operated under the Claimdra name. In these Terms, “Claimdra,” “we,” “us,” and “our” refer to the operator of the Claimdra website, and “you” refers to the person accessing or using it.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use Claimdra. By using the website, you represent that you meet these requirements.

You may use Claimdra only in compliance with applicable laws and these Terms.

3. Current website and future services

Claimdra provides self-help features that may include guided demand-letter preparation, certified-mail workflows, evidence organization, case records, and other tools. A feature is available only when the website expressly identifies it as launched and provides access to it.

We may introduce supplemental terms, eligibility requirements, disclosures, or policies for a feature before it becomes available.

We may add, change, suspend, or discontinue website content or features. We do not promise that any planned feature will launch on a particular date or remain available.

4. Self-help technology, not legal services

Claimdra is a self-help technology platform. It is not a law firm, does not provide legal advice or legal representation, and does not create an attorney-client relationship.

Information, examples, checklists, generated materials, and workflows are provided for general informational and self-help purposes. They are not a substitute for advice from a qualified attorney who can consider your facts and jurisdiction.

Laws, court rules, deadlines, and procedures vary by state and may change. You are responsible for confirming that information and materials are accurate and appropriate for your situation before relying on, sending, signing, or filing them.

5. Your responsibilities

You are responsible for the accuracy, completeness, legality, and consequences of information you provide and actions you take. You must review any generated or assisted material before using it.

You are responsible for meeting deadlines, preserving evidence, choosing recipients and addresses, paying court or third-party fees, and obtaining professional advice when needed.

Do not submit information that you do not have the right to use or disclose. Do not treat Claimdra as a secure channel for confidential case information unless a feature expressly states that it accepts that information.

6. Acceptable use

You may not use Claimdra to violate law; submit false or misleading information; impersonate another person; harass, threaten, defraud, or harm anyone; infringe privacy, intellectual-property, or other rights; distribute malware; probe or disrupt security; scrape or access the service by unauthorized automated means; or reverse engineer the service except where law expressly permits it.

You may not use generated materials to make knowingly false claims, facilitate unlawful conduct, or misrepresent that Claimdra or an attorney has reviewed, approved, or sent the material on your behalf.

7. AI-assisted features

Some future features may use artificial intelligence or automated systems. Outputs may be incomplete, inaccurate, outdated, or inappropriate for your circumstances.

You must independently review and verify AI-assisted output. Claimdra does not guarantee legal accuracy, enforceability, completeness, or a particular outcome.

8. Accounts and security

Some future features may require an account. If you create one, you must provide accurate information, safeguard your credentials, and promptly notify us if you suspect unauthorized access.

You are responsible for activity under your account to the extent permitted by law. We may require identity or security verification before restoring access or completing certain requests.

9. Fees, payments, and refunds

If we offer paid services, the price, taxes, billing method, renewal terms, cancellation terms, delivery terms, and any refund policy will be displayed before purchase or in supplemental terms for that service.

You authorize the disclosed charges when you complete a purchase. Third-party payment processors may handle payment information under their own terms and privacy policies.

These Terms do not establish a subscription, price, or no-refund policy for any feature that has not launched. Mandatory consumer rights under applicable law are not limited by these Terms.

10. Your content

You retain any rights you have in information and materials you submit. You grant Claimdra a limited, non-exclusive license to host, copy, process, transmit, and display that content only as reasonably necessary to operate, secure, improve, and provide the service you request, subject to our Privacy Policy.

You represent that you have the rights and permissions needed for Claimdra to process the content as described.

11. Claimdra content and license

The website, software, design, text, graphics, trademarks, workflows, and other Claimdra materials are owned by or licensed to Claimdra and are protected by applicable laws.

Subject to these Terms, Claimdra grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website for personal or internal business self-help purposes. No other rights are granted.

12. Third-party services and links

The website may link to or integrate third-party services. Claimdra does not control those services and is not responsible for their availability, content, security, or practices.

Your use of a third-party service may be governed by separate terms and privacy policies. A link or integration does not imply endorsement.

13. No guarantee of outcome

Claimdra does not guarantee that a demand letter, mailing, evidence packet, court preparation step, or other workflow will result in a response, payment, settlement, successful filing, favorable judgment, collection, or any other outcome.

Delivery tracking or confirmation does not establish the legal sufficiency of notice or service of process. Court filings and formal service may require different procedures.

14. Disclaimers

To the fullest extent permitted by law, Claimdra is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the website will be uninterrupted, secure, error-free, current, or complete. Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

15. Limitation of liability

To the fullest extent permitted by law, Claimdra and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of opportunity, unsuccessful dispute outcomes, or costs of substitute services arising from or related to the website.

To the fullest extent permitted by law, our total liability for a claim will not exceed the amount you paid Claimdra for the service giving rise to the claim during the 12 months before the event, or 100 US dollars if you paid nothing.

These limitations do not exclude liability that cannot lawfully be limited, and they do not reduce mandatory consumer rights.

16. Suspension and termination

We may restrict, suspend, or terminate access when we reasonably believe use violates these Terms, creates legal or security risk, harms another person, or threatens the website. Where appropriate, we may provide notice and an opportunity to correct the issue.

You may stop using the website at any time. Provisions that by their nature should survive termination will continue to apply, including intellectual-property, disclaimer, liability, and dispute provisions.

17. Changes to these Terms

We may update these Terms as the website, services, or law changes. We will post the updated Terms and revise the effective date. If required by law, we will provide additional notice or request consent.

Your continued use after updated Terms take effect means you accept them, except where applicable law requires another form of agreement.

18. Governing law and consumer rights

These Terms are governed by applicable law, without depriving you of mandatory protections available in your place of residence. Conflict-of-law rules will not apply to the extent they would require a different result.

Before paid or account-based services launch, Claimdra may publish supplemental dispute-resolution, venue, or governing-law terms that identify the operating entity and its jurisdiction. Nothing in these Terms prevents either party from seeking relief in a court or forum where that right cannot lawfully be waived.

19. General provisions

If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver.

These Terms and any applicable supplemental terms are the entire agreement about your use of Claimdra. You may not transfer your rights under these Terms without our consent; we may transfer these Terms as part of a reorganization, merger, acquisition, or sale of assets.

20. Contact us

Questions about these Terms may be sent to [email protected].